bach consulting

The bridge to measureable IT success!

Business Process Outsourcing (BPO)

In BPO a whole business process is transferred to a third-party company. For example the business process purchasing can be outsourced, meaning that a third-party company negotiates and arranges e.g. more cost-efficient conditions in the procedure for the outsourcing company. Further examples are HR-management, payroll-processing or transaction-banking. Often it is about IT intensive processes which are forwarded to the appropriate specialised provider. bach consulting supports with its solutions the decision-making process and the operation and gives answers to the following questions:

Abstract

You want to align your service process to the value contribution (effectivity).

  • Actual state analysis
  • Analysis of business processes / actual state analysis, identification of IT measures
  • Evaluation of productivity
  • Evaluation of IT productivity, evaluation of business processes
  • Demonstration of economic correlations
  • Evaluations of effects of measures on IT Value
  • Demonstration of strengths and weaknesses
  • Identification of strengths and weaknesses of solution
  • Risk assessment
  • Identification of project risks
  • Recommendations for further proceedings
  • Catalogue of measures / activity planning

The realisation is as following:

ActivityDescription
Preparation of scope
  • Expectations
  • Value added
  • Rough project description
Business process analysis / actual state analysis
Functions supported by IT / actual state analysis

Evaluation of value added  

  • Cost optimisation as a result of new functions
  • Cost optimisation with the help of reductions
  • Evaluation of productivity
  • Evaluation of the error rate

Scenarios of efficiency 

  • Saving by automatising processes
  • One-off costs for IT
  • Running costs for IT
  • Economic benefit

 The consultancy services of bach consulting consist of the following: 

  • Moderation
  • Conduct of analysis
  • Final presentation
Package             

bc BPO – IT Effectiveness

Basic packages    

The output of this package are measures that are processed in form of projects.

Duration

approx. 5 days – 3 months

Abstract

You want to outsource a business process and to verify whether it is efficient.

  • Benchmark – Identification of optimization potential
  • Identification of optimizations concerning business processes and productivity
  • IT measures to increase value added
  • Identification of IT measures with regard to value added
  • Demonstration of economic correlations
  • Establishment of an economic model for measures
  • Demonstration of strengths and weaknesses
  • Strengths and weaknesses of solution
  • Risk assessment
  • Identification of project risks
  • Recommendations for further proceedings
  • Catalogue of measures / activity planning

The realisation is as following:

ActivityDescription
Preparation of scope
  • Expectations
  • Value added
  • Rough project description
Business process analysis / actual state analysis
Functions supported by IT / actual state analysis

Evaluation of value added  

  • Cost optimization as a result of new functions
  • Cost optimization through reduction
  • Evaluation of productivity
  • Evaluation of error rate
  • IT benchmarking

Scenarios of efficiency 

  • Saving through automation
  • One-off costs for IT
  • Running costs for IT
  • Economic benefit

 The consultancy services of bach consulting consist of the following: 

  • Moderation
  • Conduct of analysis
  • Final presentation
Package             

bc BPO – IT Efficiency

Basic packages    

The output of this package are measures that are processed in form of projects.

Duration

approx. 5 days – 3 months

Do you have any questions regarding our solutions?

+49 22 44 878 440