Is the created value (IT Value) of an IT measure given, the focus is on its efficient provisioning. In this context the question arises if the company provides the service itself or if it is received by an external provider.
Whilst earlier IT was usually in the responsibility of an internal service provider who if necessary involved external partners in specific questions (Outtasking, Make or Buy), this situation was undertaken by a shift. In the future, IT products are directly obtained by the actual user from the trade page. The role of the CIO is directly influenced: In the future an extremely detailed technical IT knowledge no longer will be requested, rather the ability of mediation between IT product suppliers and fields whose business processes need to be supported.
In addition the ability to chose the suitable suppliers and to control those and managing the relation will become increasingly important.
Make or Buy in IT Sourcing
You do not know, if you should buy the application as a proprietary development or on basis of a COTS software or if it is less expensive to commission the realization by the internal IT or an external service provider.
Next Generation Outsourcing in IT Sourcing
You would like to support a business process on the basis of an IT Service and look for a decision-making aid for the development with regard to effectivity and efficiency.