bach consulting

The bridge to measureable IT success!

Module 5: IT Processes

IT processes support the successful implementation of IT products and IT service in organisations. In the centre of the components is the optimization of adding value (adding value = overall performance - advance) of IT and the department, i.e. it is the overall performance or rather to maximise sales and the advance or rather to minimise costs. Minimal costs are i.a. by a high level of automation  and to achieve higher productivity.

This seminar will show you best practices how to achieve a verifiably increase in efficiency of your IT with the help of process models (inter alia CMMI, ITIL).

  • Assessment of value added of IT measures for IT processes
  • Performance analysis on the basis of CMM
  • Performance analysis on the basis of ITIL
  • Continuous process improvement and increase in efficiency
  • (Sub)Project/Program Manager 
  • PMO/PO/Project Assistant
  • IT Portfolio Manager
  • Product Manager
  • IT Quality Manager
  • IT Controller
  • Group/Team/Department Leader
  • CC Leader/Director/CIO
Duration:2 Days
Seminar Locations:Königswinter / Hamburg / Munich / Vienna / Zurich
Seminar No:S130.PRZ10
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This seminar provides you with answers to the following question: Which benefit does investigations have in business and IT processes? The participants get solutions for evaluation of economic potentials in order to receive a prioritisation of identified measures.

  • Potentials especially value added of Business processes
  • Requirements of IT processes for realization value contribution
  • Requirements of IT systems for realization value contribution
  • (Sub)Project/Program Manager 
  • PMO/PO/Project Assistant
  • IT Portfolio Manager
  • Product Manager
  • IT Quality Manager
  • IT Controller
  • Group/Team/Department Leader
  • CC Leader/Director/CIO
Duration:1 Day
Seminar Locations:Königswinter / Hamburg / Munich / Vienna / Zurich
Seminar No:S130.PRZ20
Seminar Calendar:  


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