bach consulting

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Module 3: IT Products

The unit products includes the topic change and therefore generally the IT projects which were already processed in unit 2 as well as the sector Run which includes the activity of IT service and operation.

IT Service and Operation consists of correction of defects from a product perspective, the handling of changes (change requests und maintenance measures) and the run (server, net, memory, etc.). The share of expenses with regard to service and process rises compared to the budget for innovations (change). This is a normal fact as the functions of the products increases.

In order to contain the costs for service and operation you will get to know useful solutions based on key figure system.

  • Maintenance and Run – Scope and Process
  • Service Level Management
  • Cost Trend
  • IT Performance Management
  • (Sub)Project/Program Manager 
  • PMO/PO/Project Assistant
  • IT Controller
  • IT Quality Manager
  • Group/Team Leader
Duration:1 Day
Seminar Locations:Königswinter / Hamburg / Munich / Vienna / Zurich
Seminar No:S130.PRD10
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The IT life cycle describes the phases from the development to the termination of IT products, systems and platforms.

Life Cycle Management refers to implementation, coordination and monitoring of different phases from the launch to maintenance of software. These phases are composed of project management, requirement management, design, development, quality assurance especially release management and improvement.

The assessment from the IT life cycle perspective is advantageous, because it could provide a complete and therefore sustainable basis for decision:

1. Make or Buy

2. Forecast of IT system costs (esp. of product /platform costs)

3. Replacement of legacy systems

In this seminar we will show you useful solutions for identification, evaluation and comparison of products.

  • Value contribution of IT systems and products
  • IT Systems and products in construction plan
  • Performance of IT systems and products in change and run
  • Best cost-saving practice to increase efficiency
  • (Sub)Project/Program Manager 
  • PMO/PO/Project Assistant
  • IT Controller
  • IT Quality Manager
  • Group/Team Leader
Duration:1 Day
Seminar Locations:Königswinter / Hamburg / Munich / Vienna / Zurich
Seminar No:S130.PRD20
Seminar Calendar:  


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