Quality of care and efficiency - these are both keywords that dominate the discussion of the healthcare sector. bc develops solutions for the IT technical challenges for its main actors of this sector: Health insurance funds, private health insurances, clinics and medical technology companies.
Few markets are as dynamic as the health care market.
Health insurances schemes and health insurance funds
Both systems – statutory health insurances and private health insurances – are put under intense pressure. Continued reforms and reform efforts undertaken by the legislator leads to ever changing framework conditions. Moreover, the statutory and private health insurances both are under increasing cost pressure.
Key topics are: Development of a target-oriented market strategy, establishment of cross-system co-operations of health insurers, orientation of the private client and the employer to the new requirements, client-oriented tariff and product development, customer relationship management, target-oriented brands and image strategies.
Concepts which are oriented towards the individual problems of the company are a prerequisite for success in such dynamic markets. The change from the „payer“ to the customer-oriented „player“ is required.
Clinics regardless whether they are in public or private ownership, operates with high cost pressure and low margins. The prices for services normally cannot be set arbitrarily but they are fixed by agreements with the health insurance funds etc. Rising costs for example for human resources result in decrease of margins and benefits.
In a R&D intensive market environment with a steady increasing demand for improved diagnostic and therapeutic solutions and at the same time a tight financial budget on the client side, sustainable profitable growth depends more than ever on the focus of the relevant markets, of customer segments and of channels with convincing clinical and economical benefits argumentation and effective price structures. Furthermore, the successful management of complex and price-sensitive stakeholders on the client-side and the reimburser on the other side will be of fundamental importance. We support our customers to ensure the business success for a long time and to adapt successfully in a constanty changing market.
In this context, the IT is the basis for sustainable and efficient business processes respectively the basis for new products and innovations. The role of IT is to provide contributions to efficiency increase and cost optimisation and to make forecasts about the potential of innovations in a permanent process.
Solutions of bc:
bach consulting supports its customers in the healthcare sector in all questions concerning the IT development, IT operation, sales and controlling. Thereby we focus on solutions on the following topics:
- Transparency of IT costs
- Efficiency and cost reduction
- Economic value added of the IT
We support our customers in the process of
- Evaluation and optimisation of IT strategies
- Assessment and prioritisation of development measurements (IT portfolio management) with regard to value contribution
- Business case calculations
- Make or Buy decisions (proprietary vs. COTS software)
- Support of the controlling of suppliers
- Conception and implementation of key number systems
- Evaluation of product portfolios and support in the due diligence
You can find further information in Solutions or alternatively please do not hesitate to contact us!
bc case study